Business Telephone Systems
The traditional, business telephone system is sometimes overlooked due to the advances in hosted telephony. But it is still, quite often, the most economical solution for many businesses!
Pinnacle Technologies support all the main manufacturers including LG, NEC, Avaya, Samsung, Mitel, and Panasonic and can, therefore, provide business telephone systems from all these manufacturers.
However, our approach is to provide a full range of options to suit your individual business needs.
Combining a site-based system with SIP gives you all the benefits of calls over the internet and a feature rich system that meets the full needs of your business without the need to compromise or change the way you work to fit the hosted system.
Before we can advise on what business telephone system may be appropriate, we take a detailed brief in order to fully appreciate your business needs. We need to know more about your business, your existing telecommunications system, your budget, and what you are trying to achieve. Only then, can we propose, advise and help plan the best telephony solutions for your business. This has always been the approach, we, at Pinnacle Technologies, have taken.
We believe too many of our competitors use the formulaic/product-orientated approach which does not generally serve the best needs of most businesses.
What are the pros and cons of a physical, telephone system?
Pros:
- Financially flexible (Capex v Opex)
- Feature rich
- Greater range of devices
- Scalability and flexibility
- Designed to meet the demands of your business
Cons:
- The initial upfront cost
- Costs to maintain and upgrade the system
- Finite life span
Example Client
We have a client who operates a number of children’s nurseries. They need a telephone in every room to call one another but not to ring out. A traditional, site-based business telephone system is a better option than a monthly licence for a hosted telephone system (which might typically cost 9 lines x £10 per month or £90 per month x 12 or £1,080 per year). The traditional business telephone system will have much lower running costs and the initial installation and set up costs of a physical business telephone system will be recouped quite quickly in this example (versus a hosted system with monthly licences).
Why choose Pinnacle Technology to help you with your business telephone systems?
We are a reseller. This means all invoices are paid directly to Pinnacle Technologies and that means you only have one point of contact for any issues to do with the purchase, installation and maintenance of your business telephone system.
Most importantly, we pride ourselves on being advisers; not sales people.
Our slogan is: we don’t sell you products, we apply technology to make your communications EFFICIENT AND EFFECTIVE.
Therefore, we take a significant amount of time to learn and understand your business, its specific requirements and advise on the most appropriate telephone system for your business whether that be hosted or physical.
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Pinnacle Technologies can also advise you and your business about the suitability and benefits of SIP (Session Internet Protocol). SIP can provide free HD voice and video calling facilities on platforms such as iOS, Android, Mac and Windows. In addition, SIP can be customized to allow different ways of communicating with employees and customers/clients. SIPs (Session Internet Protocol) are fast replacing ISDN as cost effective, reliable communications for business.
Call us to discuss their suitability for your business.
For any other general enquiry about a business telephone system, please give us a call or drop us a message via our Contact Us form
What Areas Do We Cover?
We can cover the whole of the UK. Based in the NW of England, we have customers all across the north of England and as far away as Belfast in Northern Ireland.
How do you get more information about whether hosted telephony is the best choice for your business?
Call me, Tony Parsons, on 0161 885 7150 or email tony@pinnacletech.co.uk for a no obligation chat.
